Tag Archives: privacy

Yelp-Proof Your Clinical Practice – Alpha Launch!

The most common consultation question I’m asked is “What can I do about the negative Yelp review I just received?” Until now, there hasn’t been much that we can do other than do good work, listen to our clients’ feedback, and hope that we don’t upset someone enough for them to want to publicly complain [...]

A Yelp Review is Not an Authorization to Release Client Information: Online Reviews and Confidentiality

Today, on Twitter, I got pulled into an exchange about whether or not client reviews on websites can be assumed to be waiving their confidentiality rights. Thank you to @dr_wayne and @TherapyOnline, my two co-discussants in online ethical dilemmas. The conversation started in response to this posting describing how clinicians are more free to respond [...]

Goodtherapy.org Responds Thoughtfully to Complaints About Contest

Earlier this week, a colleague brought my attention to a contest that was being run on Goodtherapy.org. The contest invited participants to compete for six months of free weekly therapy sessions with the therapist of their choice. Participants entered the contest by posting a public comment sharing the following information: What are the obstacles currently preventing [...]

Summary of Client-Therapist Encounters on the Web: The Client Experience

I’m happy to report that our slides are up summarizing the data Dan Taube and I collected on clients encountering their psychotherapist’s information on the Internet. We will soon be writing up our findings to submit for publication, but I’m pleased to be able to share this data with all of the folks who participated [...]

Without My Consent: Paths to justice for survivors of online harassment

I’m so very pleased and excited to announce the launch of Without My Consent, a project on which I sit on the Advisory Board with a fine group of Internet superheroes. This project was co-founded by Erica Johnstone and Colette Vogele. Without My Consent is intended to provide resources and information to victims of online [...]