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Getting Better – Client Satisfaction Survey (Paper Version)

$69.00

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Description

Do you worry about online reviews skewing people’s ideas about your work?

Wouldn’t it be nice to have an ethical, easy way to show potential clients how your past clients felt about your psychotherapy services??

Getting Better is a copyrighted product developed to solve the problem of online reviews:

  • People seeking psychotherapy want to get better. 
  • They are looking for online reviews of psychotherapists.
  • Getting Better gives them the information they are looking for.
  • Getting Better is affordable, easy, and ethical for you to use.
  • You can track treatment outcomes AND the satisfaction dimensions that are most important to prospective clients.
  • Getting Better includes data that is usually absent from review sites, including presenting treatment issue, number of sessions, and other aspects of the doctor/patient relationship.
  • Show your potential customers the OVERALL trends of your practice as reported from all* who complete work with you, not just feedback from the few outliers who wanted to rant or rave about your services. 
*Given that clients may opt out of completing the feedback surveys, not all clients will choose to participate. My practice has a 28% completion rate.

If you’d like to see more of what Getting Better looks like, see it in action on my Client Satisfaction page.

Licensing of this product gets you:
  • Your paper version of the Getting Better Survey.
  • A choice of questions related to cultural sensitivity, as aspect of care important to many psychotherapy patients.
  • Language to use in your intake forms allowing clients to opt-into receiving a follow-up survey at the end of treatment.
  • Language to use when you send your clients their follow-up survey 4-6 weeks after ending treatment.

Getting Better was developed from feedback from 145 psychotherapy clients who completed an anonymous online questionnaire on what items they most wished they could learn about mental health providers from online consumer review sites.

Licensing of this product gives you your own paper version of this survey, along with a FAQ sheet and the User Terms of Service. Unlike the subscription service, you will have to create any graphs or figures on your own. We ask that group practices purchase one survey per clinician, as per the licensing agreement.

 

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